Terms of Service

Last Updated: September 2026

Welcome to TWB Collections. Throughout this website, the terms "we", "us", and "our" refer to TWB Collections. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Returns & Refund Policy.

If you do not agree to these Terms, please do not use our website or services.

1. Website Use

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not use our website in any way that may damage, disable, or impair our services or interfere with another user's experience.

2. Product Information

We strive to display our products, descriptions, images, and colors as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual appearance of products.

Product descriptions, pricing, availability, and specifications may be updated or changed at any time without prior notice.

We reserve the right to discontinue any product at any time.

3. Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse, limit, cancel, or modify any order at our discretion, including orders that appear fraudulent, violate these Terms, or involve pricing errors.

Once your order has been successfully placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

If we cancel an order after payment has been processed, a full refund will be issued.

4. Pricing and Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without notice.

Customers are responsible for all applicable taxes, duties, customs fees, and import charges imposed by their local authorities.

We reserve the right to correct pricing errors and cancel orders affected by such errors.

5. Shipping and Delivery

Shipping times provided on our website are estimates only and are not guaranteed.

TWB Collections is not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Weather conditions

• Supply chain disruptions

• Events beyond our reasonable control

Risk of loss and ownership transfer to the customer upon delivery to the shipping carrier.

Please review our Shipping Policy for complete shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Certain products may be non-returnable, including opened fragrances, opened beauty products, personalized items, gift cards, and final sale items.

Please review our Returns & Refund Policy before making a purchase.*

7. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Branding

• Product names

• Images

• Graphics

• Text

• Videos

• Designs

• Product descriptions

is the property of TWB Collections and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or commercially exploit any content without our prior written permission.

8. User Content and Reviews

By submitting reviews, testimonials, comments, photos, videos, or other content to TWB Collections, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, modify, and display such content for marketing, promotional, and business purposes.

You agree that any content submitted:

• Is truthful and accurate

• Does not violate any law

• Does not infringe upon third-party rights

• Is not defamatory, abusive, or misleading

We reserve the right to remove any content at our discretion.

9. Third-Party Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the content, policies, products, or practices of any third-party website.

Your interactions with third-party services are solely between you and the third party.

10. Promotions and Discounts

Promotional offers, discount codes, giveaways, and special promotions may be modified or discontinued at any time without notice.

Promotions cannot be combined unless explicitly stated.

TWB Collections reserves the right to cancel or refuse promotional offers that are used improperly or in violation of promotion terms.

11. Limitation of Liability

To the fullest extent permitted by law, TWB Collections shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of the website

• Your inability to use the website

• Product purchases

• Delayed shipments

• Website interruptions

• Errors or inaccuracies on the website

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

• The website will always be available

• The website will be error-free

• The website will be secure at all times

• Product descriptions are completely free from inaccuracies

Your use of the website is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless TWB Collections, its owners, affiliates, employees, contractors, and service providers from any claims, liabilities, damages, losses, and expenses arising from:

• Your breach of these Terms

• Your misuse of the website

• Your violation of any law or third-party rights

14. Termination

We reserve the right to suspend or terminate access to our website and services at any time without prior notice if we believe these Terms have been violated.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, United States.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately upon posting to this page.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

17. Contact Information

If you have questions regarding these Terms of Service, please contact us:

TWB Collections
Dallas, Texas, United States

Email: info@twbcollections.com
Website: https://twbcollections.com

Thank you for visiting and shopping with TWB Collections.

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